Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, ...

While the majority of clinicians believe improving patient satisfaction in hospitals is possible, less than 10 percent said their department had a structured plan to achieve this improvement, ...

The Orthopaedic Joint Reconstruction Program at 250-bed Gottlieb Memorial Hospital in Melrose Park, Ill., achieved an outstanding score in the 99th percentile range in the first quarter of 2009 on CMS ...

Please provide your email address to receive an email when new articles are posted on . Practitioner empathy was associated with patient satisfaction based on evidence from 14 randomized clinical ...

In this Healio Video Perspective from Hawaiian Eye 2026, David F. Chang, MD, of Altos Eye Physicians, discusses how he ...

Online Video Conference Webinar Call With Team Scheduling is the backbone of a health care organization, yet many practices use scheduling systems that rely heavily on manual, analog operations like ...

Ambulatory surgery centers can utilize patient satisfaction surveys as a springboard for process improvement. As such, patient satisfactions surveys should not be created or distributed haphazardly ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. The primary reason for setting up a medical facility is to care ...

The emergency room is a stressful and unplanned way to begin a patient journey, and the Ruth and Harry Roman Emergency Department at Cedars Sinai in Los Angeles is one of the nation's busiest. Staff ...

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. Amanda Bury, chief commercial officer at Infermedica, a digital ...

ZUG, Switzerland--(BUSINESS WIRE)--Galderma will be showcasing the latest updates from across its portfolio at the International Master Course on Aging Science (IMCAS) World Congress 2023 in Paris ...

Colquitt Regional Health System has been recognized by the Georgia Hospital Association with a prestigious Patient Safety and ...