Inside the Investigations: Austin Water smart meter complaints News The KXAN Investigates team looked into customer complaints about Austin Water's new smart meters. Will DuPree, Kelly Wiley & Mike ...

Patricia Nilsen, President and CEO of NYSEG and RG&E, joined Voices to discuss continued complaints from customers about smart meters.

Households to receive £40 compensation over smart meter delays from next month - Ofgem said tougher smart meter rules will come into force from February, having originally announced a review last ...

A ComEd customer was denied a claim for damage to his electrical system caused by a melting smart meter, despite a history of melting meters and a 54% increase in smart meter complaints this year. Rob ...

ROCHESTER, N.Y. – The smart meter switchover across our region has been rocky for some customers. The vendor hired by RG&E/NYSEG to install the meters is understaffed and many customers say they can’t ...

SAN FRANCISCO — An electronic meter-reading system operated by California's largest utility is highly accurate, despite thousands of customer complaints, according to an independent analysis released ...

The UK’s energy regulator, Ofgem, has introduced new rules to ensure that households with broken or delayed smart meter installations are compensated automatically. Starting soon, customers will ...